Richard was a very caring, patient and knowledgable instructor. He was always calm and did a great initial evaluation, so that the lessons we did targetted my weaknesses. He went out of his way to pick me up at my house and was very flexible to my work schedule. He had excellent tips on the hardest key moves. Like Bay Parking, Hill starts, Clutch Control and Parallel Parking. He was always friendly encouraging and supportive and he knows the roads and the area and helps see what we need to look for. The book, practical and theory tutorials and online tests were excellent. Very greatful for the experience recommended highly. Thankyou